Encouraging everyone to speak up

https://youtu.be/FuXit0pI5Lk

Encouraging everyone to speak up is an essential characteristic of any successful team.
Mark shares with us the importance of ensuring everyone in the team share their thoughts and are engaged. We may not all see or understand things in the same way – so ask the team to clarify their understanding of your communication.
· Give permission explicitly for all staff to raise concerns.
· Encourage your team to think out loud.
· Welcome challenge and new ideas.

Mark Stewart is a road and track cyclist who has represented Scotland and Great Britain. He is a gold medallist from the 2018 Commonwealth Games and is a twice European champion.